# MrktBuddy Conversation Memory — What You Should Know

*Last updated 23 September 2026*

This page explains conversation memory in MrktBuddy.

## Who is responsible for this data

Orbency Portal, registered in the United Arab Emirates, is the data controller
responsible for your conversation data.

**Contact:** admin@mrktbuddy.com

## Where your data is stored

Your messages and MrktBuddy's replies are stored on a server located in
Singapore.

## What is stored

Only two things: the messages you send MrktBuddy, and the replies MrktBuddy
sends back. Nothing else is added to this store.

## How long it is kept

30 days from when each message is stored. After 30 days it is deleted
automatically — no action needed from you.

## Your rights

- **See it** — ask MrktBuddy, or contact Orbency Portal using the address above.
- **Correct it** — tell MrktBuddy, or contact Orbency Portal.
- **Delete it, any time** — send `/remember off`. This deletes everything
  stored and turns memory off going forward.
- **Complain** — if you believe your rights under Kenya's Data Protection Act
  have not been respected, you can complain to the Office of the Data
  Protection Commissioner (ODPC) at
  https://www.odpc.go.ke/file-a-complaint/ or by email to
  complaint@odpc.go.ke.

## How you agreed

You agreed to this by ticking the box when you signed up. If you didn't sign
up on the website, the bot asks you once. You can delete everything at any
time with `/remember off`.